Cook Inlet Tribal Council, Inc. 477 Youth Services Manager in Anchorage, Alaska



Job Title:

477 Youth Services Manager


Employment & Training Services Department (ETSD)

Reports To:

Senior Manager


Youth Case Manager

FLSA Status:


Pay Grade:


Job Type:

Regular, Full-Time

General Functions:

The Youth Services Supervisor serves Alaskan Natives and American Indians living in the CITC service area and participating in the Tribal Temporary Assistance to Needy Families (TANF) Program, Bureau of Indian Affairs General Assistance (GA) Program, and Career Development Center employment programs provided by the Employment & Training Services Department (ETSD). The Youth Services Supervisor would focus on developing, implementing, and evaluating programs for youth in the CITC service area. This position will also work closely with the Youth Education and Employment Services department within CITC to ensure youth have access to the services.

Duties and Responsibilities:

  • Coordinate with organizations that work with youth to determine their needs and interest.

  • Become knowledgeable in the TANF and 477 required regulations, policies and requirements.

  • Supervise Youth Case Manager(s) and Administrative Assistant.

  • Manage the Youth Employment Program (YEP), which includes TANF, Anchorage Youth Services and Rural Youth Services.

  • Work in partnership with the CITC Village Liaison for the coordination and implementation of the Rural Youth Services.

  • Develop and implement a Youth Orientation for subsidized employment and services.

  • Develop and implement a Youth Life Skills workshop.

  • Evaluate youth program and make appropriate adjustment for effectiveness.

  • Establish goals with youth by identifying their strengths, administering appropriate assessment tools, interpreting results and developing plans to identify education and career pathways, and/or employment placements.

  • Obtain education assistance to youth by arranging for services as needed, such as: tutoring, counseling, GED preparation, post-secondary opportunities, or other educational needs.

  • Support department youth leadership and community services activities.

  • Provide participants with home visits.

  • Authorize Supportive Services to eligible TANF and 477 participants according to program policy and procedure.

  • Screen and place participants into subsidized employment positions, provides support to those participants while they gain work experience.

  • Work with various employment entities to develop suitable worksites for youth participants.

  • Schedule work site visits to sign YEP contracts, explains the goal of the program to employers and participants, and answer any inquiries.

  • Monitor the monthly expenditures for the youth services budget.

  • Attend job fairs, community outreach events, and meetings with employers and job seekers to promote YEP.

  • Contact employers if they have not sent in any YEP invoices, review to ensure accurate and contact the employer if any discrepancies.

  • Obtain, track and document all pertinent information in each case file and/or electronically utilizing the Case Management Database.

  • Update and report participant TANF activities & related 477 statistics monthly and quarterly.

  • Assist in the facilitation of group activities or workshops.

  • Work as part of a team including co-workers, partner agencies and the participant.

  • Attend and actively participate in Department meeting and trainings.

  • Inform the Management Team of policy issues as it arises.

  • In the absence of the Youth Case Manager, may be required to perform their duties as necessary.

  • Maintain confidentiality according to regulations and procedures.

  • Perform all related duties as assigned.

Job Specifications:

  • Excellent verbal and written communication skills.

  • Demonstrated ability to coordinate multiple activities.

  • Demonstrated abilities to supervise and lead.

  • Ability to network with other organizational leaders.

  • Strong organizational and time management skills.

  • Demonstrated ability to handle crisis situations and make sound judgments.

  • Excellent customer service skills.

  • Demonstrated ability to work in a team atmosphere.

  • Knowledge of area labor market and current trends.

  • Working knowledge of motivational interviewing techniques.

  • Demonstrated ability to recognize transferable skills in participants and apply those skills to the current labor market.

  • Demonstrated knowledge and understanding of the social, health, education and training and cultural needs of the Alaska Native and American Indian community.

Minimum Qualifications:

  • Bachelor’s degree in Human Service, Counseling, Social Work, or Vocational Education and/or a related field. Or Associate’s degree and year-for-year experience in social services, workforce development or vocational counseling/education may be substituted for bachelor’s degree requirement.

  • Two (2) years of supervisory experience.

  • Knowledge of Alaska Native and American Indian culture and/or community resources.

  • Continued employment is contingent upon a report from a state and federal background check.

  • Valid Alaska driver’s license and insurable under CITC’s automotive insurance, which requires a driver to be at least 21 years of age.

Preferred Qualifications:

  • Previous experience in case management and knowledge of the mental health/substance abuse, social work and workforce development fields.

Additional Information:

Hiring preference shall be given to eligible and qualified Alaska Native/American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.


The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.

Vacancy ID: 2018-2209

External Company Name: Cook Inlet Tribal Council Inc.

External Company URL:

Street: 3600 San Jeronimo Dr