Pitney Bowes Field Service Technician in Anchorage, Alaska

About the Opportunity

At Pitney Bowes, we do the right thing, the right way.

As a Field Service Technician for Pitney Bowes, you can too.

We have amazing people who are the driving force, the inspiration, and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

As a Field Service Technician you install, service, and maintain a wide range of Pitney Bowes products for our always expanding client base within your assigned geographic territory. You see opportunities where others see challenges.

You Are:

  • Autonomous, high performing, team driven, and have a keen sense for customer service and client relationship building.

  • Have a proven background in electro-mechanics troubleshooting, installing, repairing, and performing preventative maintenance on machines and equipment.

  • Are passionate about client success.

  • Collaborative team player who isn’t afraid to think outside the box to provide solutions.

  • Strive to exceed expectations.

  • Move boldly in the quest for superior and best in market solutions.

Build. Deploy. Bridge. Grow.

You Will:

  • Work remotely, providing field maintenance support in an assigned geographic area.

  • Manage a queue of dispatched service calls to ensure that customers are contacted within the established time frames and incidents are closed in a quality manner.

  • Troubleshoot, monitor, repair, schedule, and provide mechanical/electrical preventative maintenance on a variety of postage meters and mailing solutions inserter/sorting machines.

  • Plan and perform equipment upgrades and new installations.

  • Provide client training, phone support, emergency on-site assistance, and on-call availability as needed.

We will

  • Provide the opportunity to grow and develop your career

  • Offer an inclusive environment that encourages diverse perspectives and ideas

  • Deliver challenging and unique opportunities to contribute to the success of a transforming organization

  • Offer comprehensive benefits globally (pbprojectliving.com)

The Team

Our Document Messaging Technology (DMT) team offers a full range of inserters, sorters, software and production printers that enable the creation of high-impact, color customer communications, including bills, statements, marketing offers and compliance documents. We provide digital solutions so organizations can create the right relationships with the right customers.

M/F/Veterans/Individuals with Disabilities/LGBT are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

Job: Field Service Operations

Title: Field Service Technician

Location: AK-Anchorage

Requisition ID: 170971