ARAMARK Raft Guide - Denali Park Village in Anchorage, Alaska
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com at http://www.aramark.com/ or connect with us on Facebook at http://www.facebook.com/aramark and Twitter at http://www.twitter.com/aramark .
Aramark’s leisure group specializes in lodging, recreation, conference centers and meeting services. The scope of our operations includes lodging, conference and meeting space, houseboats and other marine activities, retail merchandise, casual and fine dining experiences, and interpretive tours in some of this country's most pristine protected lands and national parks. We have been active partners with the National Park Service for over 20 years, providing high-quality visitor services in numerous locations across the United States. We are one of the nation’s leading managers of conference centers with a strong focus on customer experience. We are considered a premier provider of professional services by clients and competition alike, committed to providing high-quality recreation, hospitality and authentic experiences to clients and visitors from all over the world.
Explore Denali Rafting Guide
Position Summary: The position of whitewater rafting guide requires the applicant to safely and professionally navigate large inflatable, oar-guided rafts with up to 8 passengers through whitewater ranging from Class II to Class IV. The guide will be expected to provide a guest experience that places an emphasis on safety and interpretive information. All guides will assist in all phases of the operation including staging of rafts, loading and unloading of rafts, rigging, guest greeting and guest outfitting and rafting warehouse support activities.
A Raft guide must be able to work independently and confidently while on the water navigating an 18’ or 16’ raft through challenging whitewater conditions.
A Raft guide must be prepared, at all times, to act in a manner to protect both guest and self from foreseeable harm or injury, to the best of their ability.
A Raft guide must be comfortable in a group situation and capable of sharing learned knowledge and information with the guests in a professional manner.
A Raft guide must be willing and capable of working on a team, and together with the crew, prepare the rafts, gear, and self for the scheduled trip(s).
A Raft guide must report to work with all the necessary equipment required to perform the act of guiding a raft through Class III to Class V whitewater.
A Raft guide must be able to lift 50 pounds above one’s head on a regular basis.
A Raft guide must be willing to adhere to the ARAMARK company policies and procedures while under the supervision of the Recreation Director, Recreation Manager, Assistant Manager(s) and Head Guide.
Status and Scope:
Reports to River Manager and Recreation Director
Minimum requirements :
High school diploma or equivalent required
Must be at least 21 years of age by June 1st of operating season
Verifiable experience or training in whitewater rafting techniques
Current certification in Adult First Aid and CPR.
Ability to lift 50 pounds.
Must have a valid US Driver's License and pass a Motor Vehicle Record history check (MVR)
Preferred requirements :
Previous experience in commercial whitewater operations.
Training in Whitewater Rescue Technician or Swiftwater Rescue Technician protocols. Previous experience in a customer service related field a plus.
Advanced training in First Aid protocols such as Wilderness First Responder, Wilderness Advanced First Aid, Wilderness EMT or EMT/Paramedic.
People management skills a plus.
Strong customer service skills.
Effective Communication skills.
Maturity, responsibility and an ability to work unsupervised.
18’ or 16’ Inflatable watercraft, rowing frames, whitewater rescue equipment, cell phone, telephone, trailer jacks, cargo straps and ratchets.
Travel Requirements: Little or No Travel (>10%)
HEAVY - Lifting 100 pounds maximum with frequent lifting and/or carrying objects up to 50 pounds
Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran