University of Alaska Residence Life Student Office Assistant in Anchorage, Alaska

Residence Life Student Office Assistant

Apply nowJob no:508783

Classification:Student Assistant C

Grade:Student C

Work type:Student Employee

Administrative Unit:University of Alaska Anchorage

School/Business unit:VC, Student Affairs


Categories:Student Affairs/Services

Position Summary:This position is an Office Assistant for the Department of Residence Life, Student Assistant C Labor Pool, at the University of Alaska Anchorage.


10Marketing, Graphic Design & Publicity: Work with peer Office Assistants as a team to manage social media presence, including special interest posts, academic deadlines and other campus partnerships via Facebook. Provide content updates to Residence Life and UAA SafeZone websites. Oversee printing service for paraprofessional and professional Residence Life staff. Produce graphic design projects as requested using design software. Projects may include print projects such as 8.5 x 11” and 11 x 17” fliers, bookmarks, door hangers, labels and stickers, as well as large format posters, as well as web and social media content.Essential

10Support Departmental Partnerships: Facilitate and support Housing, Residence Hall Association and UAA SafeZone efforts throughout the academic year as requested. This may include outreach to residents and special projects as directed.Essential

25Administrative Support: Responsible for providing clerical and administrative support for the department and for special projects and / or committees as directed by the Office Manager. Support Office Manager with fiscal and administrative clerical tasks including spreadsheet creation and data entry, documenting purchases, and assisting with filing. Other duties as assigned.Essential

40Program Supply & Equipment Checkout & Calendaring: Provide support to professional staff (8), Resident Advisors (35), and Community Assistants, Residential Academic Coaches and Cama-i Room Peer Mentors (16), as well as Welcome Week committee members with program supply shopping, preparation, departmental vehicle and equipment checkout. Maintain and keep office, resource room and program kitchen stocked, organized, and clean and clutter-free for multiple staff usage.Essential

5Customer Service/Point of Contact: Serve as first point of public administrative contact for students, staff, faculty, parents/legal guardians and the general public; which includes answering telephones, handling walk-in traffic, and administrative support. Greet each guest and monitor access to the office. Accurately providing information, taking telephone messages, answering questions, making referrals, and communicating/relaying information with office staff.Essential

5Office & Program Supply inventories: Assist with office supply and program supply inventories, and equipment maintenance.Essential

5Planning & Professional Development: Attend regularly scheduled staff meetings, staff development meetings, and leadership training. Participate in OA meetings week, and 1-on-1 supervisor meetings as needed.Essential

University of Alaska Anchorage

Department of Residence Life


The Department of Residence Life is actively recruiting for student office assistants (OA) to assist in providing administrative support to Residence Life, On-Campus Living, and the UAA SafeZone program. The successful candidate will work with a team of fellow office assistants to provide office coverage during regular business hours, Monday through Friday, while providing support to the 7 professional staff and 39 student staff who serve on-campus residents. We are looking for creative, energetic, and enthusiastic staff who enjoy working with graphic design, social media and administrative tasks in a fun and supportive work environment.

The Department of Residence Life supports on-campus housing for 900+ residents and works in partnership with University Housing and Dining Services as On-Campus Living. Our program provides leadership training, experiential training, awareness of diverse lifestyles and cultures, co-curricular programs and activities (educational and social), and behavioral accountability. Residence Life’s student development approach focuses on enriching each student’s higher education experiences by delivering high quality, student-centered programs and services.

UAA SafeZone is a campus-wide program designed to increase the overall campus community's understanding and awareness of issues faced by gay, lesbian, bisexual, transgender, queer/questioning, allies (GLBTQA+) and other marginalized persons. SafeZone offers a visible message of inclusion, support, and advocacy through ally trainings, train-the-trainer courses, and events that take participants through a variety of activities aimed at expanding horizons and cultivating thought.

Working as an OA is an enjoyable and challenging experience, and provides opportunities to gain marketable skills in human relations, customer service, time management, business writing, and team building that few other on-campus positions offer!


  • Familiarity with general office procedures, practices and office equipment.

  • Exercises independent judgment and decision-making in developing new procedures or techniques.

  • Applicants should be self-motivated, project-oriented individuals.

  • Must possess ability to lead peers, collaborate with university and community partners.

  • Excellent interpersonal and public relation skills to work with staff, faculty, students and the general public via a multi-line telephone system and in person.

  • Ability to write and edit business-related documents with attention to grammar, spelling, clarity, and accuracy.

  • Ability to create print and web advertising for program publicity

  • Ability to work independently, sometimes with limited supervision.

  • Ability to meet deadlines and work cooperatively with other departmental and campus staffs.

  • Ability to maintain a filing system and office supply inventory.

  • Ability to organize and prioritize fluctuating workloads and perform multiple tasks.

  • Time management skills to meet the changing demands of the office.

  • General knowledge of UAA and the university system.

  • Ability to work independently as well as collaboratively.

  • Excellent organizational and multi-tasking skills.

  • Ability to exercise considerable discretion and confidentiality.

  • Strong project management experience and coordination.


  • Previous experience planning and implementing large-scale programs and events.

  • Previous experience developing marketing plans for programs or events.

  • Demonstrated experience with administrative/office clerical duties.

  • Demonstrated fiscal responsibility and experience working within a budget.

  • Previous experience collaborating with university as/or community partners.

  • Demonstrated creative ability with graphic design, familiarity with advertisement design principles; and proficiency with Microsoft Publisher and/or Adobe design software, including Photoshop, Illustrator, or inDesign.

  • Comfort working with both MAC and PC platforms.

  • Demonstrated leadership and peer helping skills


  • Complete the online application

  • Upload required documents:

  • Resume: a professional resume

  • References: the names and contact information for 2 professional references. Personal references (examples: parent, sibling, family friend, roommate) will not be accepted. Please do not include "references upon request" statements in your application materials.

  • Cover letter: a well-written, compelling cover letter that reflects your intentions, qualifications and skills for the position.

  • Supplemental document: a detailed class schedule for the fall 2017 semester

Please note: in order to be considered for an interview, all application materials must be completed.

Advertised:15 Feb 2018Alaskan Standard Time

Applications close: